Coming Soon
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SiteFlip is launching soon. Professional websites for businesses, individually designed, at a fixed price.
siteflip.at
Coming Soon
SiteFlip is launching soon. Professional websites for businesses, individually designed, at a fixed price.
siteflip.at
Last updated: May 2025
These General Terms and Conditions ("Terms") apply to all services provided by SiteFlip (hereinafter "Service Provider") to its clients (hereinafter "Client"). Any terms and conditions of the Client that deviate from these Terms shall not be recognised unless the Service Provider has expressly agreed to them in writing.
The Service Provider offers services in the areas of web design, website development, hosting, and ongoing maintenance and support. The exact scope of services is set out in the respective order confirmation or individual offer.
Standard services include in particular:
Services that go beyond the agreed scope (e.g. additional subpages, special features, custom graphics) will be invoiced separately based on time and material and communicated in advance.
Offers made by the Service Provider are non-binding. A contract is formed upon written order confirmation (by email). The Client thereby confirms the scope of services, applicable prices, and these Terms.
The creation of an initial non-binding website preview does not constitute a contractual relationship. A binding contract only arises upon the Client's explicit commissioning of the services.
All stated prices are net amounts, exclusive of statutory VAT (currently 20% in Austria).
The one-time fee for website creation becomes due upon the Client's approval of the finished website and is payable within 14 days of invoicing. The monthly hosting and support fee is invoiced monthly in advance.
In the event of late payment, the Service Provider is entitled to charge statutory default interest and to suspend further services until outstanding amounts have been settled.
The Client is obliged to provide all materials, content and information required for service delivery (texts, images, logos, access credentials, etc.) in a timely and complete manner.
Delays caused by materials that are not provided or provided late are not attributable to the Service Provider. Any resulting additional effort may be invoiced separately.
All works created by the Service Provider (designs, code, graphic elements) are protected by copyright. Upon full payment of the agreed fee, the Service Provider grants the Client a simple, non-transferable right to use the created works for the contractually agreed purpose.
Sharing, reproducing, or using the works beyond the agreed purpose without the Service Provider's prior written consent is prohibited. The Service Provider retains the right to use the created works for reference and portfolio purposes, unless the Client expressly objects.
The Client is solely responsible for the legality of the content provided (texts, images, logos, trademarks, etc.) and warrants that it holds all necessary rights to this content.
The Client shall indemnify the Service Provider from all third-party claims arising from content provided by the Client.
The Service Provider carries out its services with the utmost care. In the event of defects in the services rendered, the Client is entitled to rectification or replacement. If rectification fails twice, the Client may claim a price reduction or contract termination.
Liability of the Service Provider for slight negligence is excluded to the extent permitted by law. In cases of gross negligence or intent, the Service Provider is liable in accordance with statutory provisions, but limited to the value of the order.
The Service Provider accepts no liability for damages caused by force majeure, third-party server failures, external attacks, or errors caused by the Client.
The hosting and support contract has a minimum term of 6 months and automatically renews on a monthly basis unless terminated in writing (by email) with 30 days' notice prior to the end of the respective term.
The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular when the Client is more than two months in arrears with payments.
Upon termination of the hosting contract, the Service Provider will provide the Client with all website files upon request.
The processing of personal data is carried out in accordance with the applicable General Data Protection Regulation (GDPR) and Austrian Data Protection Act (DSG). For further information, please refer to our Privacy Policy.
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising from or in connection with this contract is — to the extent permitted by law — the registered office of the Service Provider.
Should any provision of these Terms be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by an effective provision that comes closest to the economic purpose of the invalid provision.
Amendments and additions to these Terms require written form. This also applies to the waiver of this written form requirement.
If you have any questions about these Terms, please contact: office@siteflip.at